Social emergency services

Social emergency services

The social emergency service provides emergency first aid in child protection and family crisis situations and advises and guides the adult population on various social problems.

For urgent social work matters for all ages, you can call 02 262 6003 around the clock.

On-call time
Weekdays from 16:00 to 08:00
Friday 3pm – Monday 8am
On the eve of public holidays and public holidays from 00:00 to 24:00

Duties are handled by the municipality’s social services.

Emergency social workers carry out emergency measures in accordance with the Child Protection, Social Welfare and Substance Abuse Act.

You can apply for social emergency services on your own initiative, e.g. in situations of domestic violence. Social emergency staff will make home visits if necessary.

Different authorities also refer clients to the social emergency.

In an emergency, call the emergency number 112.